Running a business that depends on phone calls? Whether it’s a clinic handling patient enquiries, a real estate agency fielding property leads, or a service company coordinating field teams — every missed or untracked call is a missed opportunity.
CallTrack Pro by InfraBit IT Solutions is a SaaS-based call tracking platform that automatically syncs call logs from Android phones to a centralized web dashboard — and lets you send bulk SMS directly through your phone’s SIM card at absolutely zero gateway cost.
Why Businesses Need a Call Tracking System
Most small and mid-sized businesses still rely on memory, spreadsheets, or expensive cloud telephony systems to manage their phone communications. The problems are obvious: missed calls go unnoticed, follow-ups slip through the cracks, and there’s no accountability for front-desk or field staff.
A dedicated call tracking system solves all of this by giving you a single dashboard where you can see every incoming, outgoing, and missed call across all your team’s devices — with timestamps, durations, and contact names.
How CallTrack Pro Works
The setup is refreshingly simple and takes just four steps:
Step 1 – Install the Android App. Download the lightweight APK, grant call log permissions, and register the device with your server.
Step 2 – Automatic Call Sync. The app runs silently in the background using Android’s WorkManager. It reads call history and uploads it to your server at configurable intervals (every 1 to 24 hours) — no manual effort required.
Step 3 – View Your Dashboard. Access a clean, responsive web dashboard showing today’s calls, missed call counts, call volume trends, contact names, and durations. Filter by date range, call type, or specific device.
Step 4 – Send Bulk SMS for Free. Compose messages on the dashboard, and the Android app picks them up and sends them using the phone’s SIM card — just like a regular text message. No third-party gateway, no per-message charges.
Key Features That Set CallTrack Pro Apart
Free SMS Sending via SIM Card
This is arguably the standout feature. Unlike platforms that charge ₹0.20–0.50 per SMS through third-party gateways like Fast2SMS or MSG91, CallTrack Pro routes messages through the phone’s own SIM card. Send hundreds of SMS per day without paying a single rupee in gateway fees.
Multi-Device Tracking
Register multiple Android devices per tenant account. Each phone syncs independently, and you get per-device statistics, sync status, and individual call counts — all visible from one central dashboard.
White-Label Branding
Deploy CallTrack Pro under your own brand. Customize the logo, brand name, colours, and host it on your own domain. Your clients will see your identity on the login page, dashboard, and all exported reports.
Multi-Tenant SaaS Architecture
Each business or client gets completely isolated data, users, devices, and settings. This makes it ideal for IT agencies and resellers who manage multiple client accounts.
Role-Based Access Control
Assign roles like Owner, Manager, or Viewer — each with different permission levels. Control who can send SMS, export data, or manage devices.
Professional Reports & Exports
Generate visual call reports with hourly breakdowns, daily and weekly trends, and device comparisons. Export everything to CSV or print-ready PDF at any time.
Who Should Use CallTrack Pro?
CallTrack Pro is built for any organization that relies heavily on phone-based communication:
- Clinics & Hospitals — Track patient enquiry calls, send appointment reminders via SMS, and hold front-desk staff accountable.
- Small Businesses — Monitor team phones, catch missed leads, and set up automatic SMS follow-ups.
- Service Companies — Sync phones from field technicians, delivery teams, and sales reps into one dashboard.
- Call Centres — Get multi-agent tracking with call volume reports, agent performance stats, and missed call alerts.
- Training Institutes — Manage enquiry calls and send bulk SMS to prospective students at zero cost.
- Real Estate Agencies — Never lose a property enquiry. Auto-SMS missed callers with your office details and track agent performance.
CallTrack Pro vs Cloud Telephony Solutions
| Feature | CallTrack Pro | Cloud Telephony |
|---|---|---|
| SMS Sending Cost | ₹0 (via SIM) | ₹0.20–0.50/SMS |
| Cloud Telephony Required | No | Yes |
| Monthly Platform Fee | ₹0 (self-hosted) | ₹2,000–10,000/mo |
| White-Label Branding | Full control | Limited or unavailable |
| Multi-Tenant | Built-in | Extra cost |
| Data Ownership | Your server | Their cloud |
| Setup Time | Same day | 1–4 weeks |
| Source Code Access | Full access | No access |
Get Started Today
If you’re tired of paying for expensive cloud telephony, losing track of missed calls, or manually managing SMS follow-ups — CallTrack Pro is the solution you’ve been looking for.
Deploy it on your own server, brand it as your own, and start tracking every call your business receives — all while sending SMS for free.
👉 Book a Free Demo and see CallTrack Pro in action.
CallTrack Pro is developed by InfraBit IT Solutions, a provider of CRM systems, web development, digital marketing, and IT infrastructure services.